General Terms & Conditions

TowerLingua – General Terms & Conditions

Section I – General Terms & Conditions (All Users)

1. Operator

TowerLingua is operated by LYYK UG (haftungsbeschränkt), registered in the Handelsregister Berlin under HRB 276551 B, headquartered at Donaustraße 115, 12043 Berlin, Germany, represented by Managing Director Koumèni Karmelle.

2. Scope

These Terms apply to all visitors, registered users, students, and tutors using the TowerLingua platform. By accessing or using the Platform, you accept these Terms.

3. Accounts

Users must register with accurate and truthful information. Accounts are personal and non-transferable.

4. Intellectual Property

All platform content (design, software, brand) belongs to TowerLingua. Unauthorized reproduction or distribution is prohibited.

5. Liability

TowerLingua acts solely as a technical and commercial intermediary. Lessons are delivered by independent freelance tutors. TowerLingua is not responsible for the content, quality, or outcomes of lessons.

6. Data Protection

Personal data is processed in accordance with the GDPR and BDSG. See our Privacy Policy.

7. Governing Law & Jurisdiction

These Terms are governed by German law. Jurisdiction is Berlin, unless mandatory consumer law provides otherwise.

8. Force Majeure

TowerLingua shall not be liable for disruptions caused by events beyond its reasonable control (höhere Gewalt).

Section II – General Terms & Conditions of Sale (Students)

Terms & Conditions of Sale

TowerLingua – Terms & Conditions of Sale

Last updated: 12/09/2025

These Terms & Conditions ("Terms”) govern the purchase and use of services on the TowerLingua platform, operated by LYYK UG (haftungsbeschränkt), registered in Germany under HRB 276551 B, headquartered at Donaustraße 115, 12043 Berlin, legally represented by its Managing Director, KOUMENI Karmelle ("TowerLingua”, "we”, "us”, "our”).

By creating an account, purchasing services, or using the TowerLingua platform, you ("Student”, "User”, "you”, "your”) agree to be legally bound by these Terms.

1. Definitions

Platform: the TowerLingua website and related services.
Student/User: any individual using the Platform to purchase and attend lessons.
Teacher: an independent freelance service provider delivering lessons through the Platform.
Individual Lesson: a one-on-one tutoring session between a Student and a Teacher.
Group Class: a live class with multiple participants (maximum 6 students).
Workshop: a live interactive session with no participant limit.
Lesson Pack: a prepaid bundle of lessons or credits offered by TowerLingua.
Wallet: a virtual account allowing Students to store credits and purchase lessons individually.
Credits: virtual units stored in the Wallet, used as payment for lessons.

2. Services

TowerLingua provides access to online language lessons delivered by independent freelance teachers.

TowerLingua acts solely as a technical and commercial intermediary and is not the employer of the teachers.

Teachers are solely responsible for the content, preparation, and delivery of lessons, including the choice of teaching materials. TowerLingua does not guarantee the quality, accuracy, or suitability of such materials.

Students may consult reviews and ratings of Teachers, but these reflect subjective opinions and do not constitute a guarantee of quality by TowerLingua.

3. Lesson Types & Pricing

3.1 Individual Lessons (1:1 tutoring – 45 minutes)

English: €17
Spanish: €18
SItalian: €20
French: €22
German: €23

3.2 Group Classes (50 minutes – max. 6 participants)

English: €5
Spanish: €7
German: €7
Italian: €10
French: €10

3.3 Workshops

Special interactive sessions with no participant limit.
Prices vary depending on the event and are displayed at the time of booking.

Pricing Notes:

All prices are not inclusive of VAT where applicable.
Prices may vary depending on Teacher, language, or promotions.
TowerLingua reserves the right to update its prices at any time. Updates do not affect lessons already booked and paid.

4. Wallet & Credits

Wallet balance is denominated in credits or euros.
Credits are personal, non-transferable, and non-refundable.
Credits are valid for unlimited from purchase, after which they expire without refund.
Wallet balance cannot be converted into cash.

5. Payment

Payments are processed securely through third-party providers (e.g., Stripe, PayPal).
Payment must be completed before a lesson can be booked.
In case of failed or reversed payments, TowerLingua reserves the right to suspend access to the Platform.

6. Right of Withdrawal

Under EU consumer law, Students have a 14-day withdrawal right from the date of purchase.
If a lesson is scheduled or attended within this period, the Student expressly agrees that the withdrawal right is waived for the portion already delivered.

7. Lesson Cancellation & Rescheduling

Students may cancel or reschedule a lesson up to 24 hours before the scheduled time without penalty.
If cancelled later or missed, the lesson is considered consumed and non-refundable.
If a Teacher cancels, the corresponding credit will be automatically restored to the Student’s Wallet.

8. Student Obligations

Students agree to:

Use the Platform lawfully and respectfully.
Not bypass TowerLingua to contract directly with Teachers (anti-circumvention clause).
Not harass, abuse, or engage in illegal conduct.
Not share account details or permit third-party use.

TowerLingua may suspend or terminate accounts violating these Terms, without refund.

9. Technical Requirements

Students are responsible for:

Maintaining adequate internet connectivity and equipment (computer, microphone, camera).
TowerLingua is not liable for service disruption caused by insufficient equipment or poor internet connections on the Student’s side.

10. Intellectual Property

All Platform content (design, logo, interface, software) is the exclusive property of TowerLingua and protected by copyright.
Students may not reproduce, copy, or distribute Platform content without prior written consent.
Teachers remain owners of their pedagogical materials but grant Students a limited right to use them solely for personal learning.

11. Liability

TowerLingua provides only technical access and payment services.
Lessons are under the sole responsibility of Teachers.
TowerLingua’s liability is limited to the amount paid by the Student for the disputed service.
TowerLingua is not liable for indirect damages, learning outcomes, or technical disruptions beyond its control.

12. Force Majeure

TowerLingua shall not be held responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, strikes, government actions, or large-scale internet disruptions.

13. Termination

Students may close their account at any time.
TowerLingua may suspend or terminate accounts that breach these Terms.
Upon termination, any unused Credits, Packs, or booked lessons are forfeited, except where required by law.

14. Severability

If any provision of these Terms is found invalid, the remaining provisions shall remain enforceable.

15. Entire Agreement

These Terms constitute the entire agreement between TowerLingua and the Student, superseding any prior agreements or representations.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of Germany.
Exclusive jurisdiction lies with the courts of Berlin, unless mandatory consumer law dictates otherwise.

17. Dispute Resolution

In accordance with EU law, Students may access an independent consumer mediation service in case of disputes. Details will be provided upon request.

18. Contact

For any inquiries, please contact:

contact @towerlingua.com

Section III – Tutor Agreement (Freelance Teachers)

Tutor Agreement (Freelance Teachers)

Last updated: 12/09/2025

This Tutor Agreement ("Agreement”) sets forth the terms under which independent freelance teachers ("Tutor”, "you”) provide services through the TowerLingua platform, operated by LYYK UG (haftungsbeschränkt), registered in the Handelsregister of Berlin under HRB 276551 B, with its registered office at Donaustraße 115, 12043 Berlin, Germany, legally represented by its Managing Director, KOUMENI Karmelle ("TowerLingua”, "we”, "our”, "the Platform”).

By registering as a Tutor and offering lessons via TowerLingua, you agree to be legally bound by this Agreement.

1. Independent Contractor Status

You acknowledge that you act exclusively as an independent contractor (freelancer) (selbständiger Unternehmer).
Nothing in this Agreement shall be construed as creating an employment relationship or Scheinselbstständigkeit under German law.
You are free to determine your teaching style, methods, and working hours.
You are solely responsible for your own tax obligations, social security contributions, and business registrations.

2. Services

Tutors provide online lessons in various subjects, including but not limited to languages, cooking, yoga, and cultural workshops.
Lesson formats include:

Individual Lessons (1:1)
Group Classes (up to 6 Students)
Workshops (unlimited participants)

Tutors ensure that their services comply with applicable laws and do not infringe intellectual property or third-party rights.

3. Responsibilities of Tutors

Tutors agree to:

Deliver lessons punctually and professionally.
Provide accurate and truthful profile information.
Use lawful and copyright-compliant teaching materials.
Treat Students respectfully and avoid harassment, discrimination, or misconduct.
Not engage in fraud, misrepresentation, or abusive practices.

4. Prohibited Conduct

Tutors are strictly prohibited from:

Soliciting or accepting payments directly from Students outside TowerLingua.
Diverting Students away from TowerLingua ("anti-circumvention clause”).
Using Student data for purposes other than lesson delivery.
Uploading illegal, offensive, or harmful content.

TowerLingua reserves the right to suspend or terminate Tutors in breach of these rules, with forfeiture of unpaid earnings.

5. Compensation, Pricing & Payments

Prices displayed on the Platform are final amounts payable by us (TTC, including VAT where applicable).
TowerLingua collects payments and transfers the Tutor’s share, after deducting applicable platform fees.
TowerLingua does not cover bank transfer fees, PayPal fees, or currency conversion charges. Such costs are borne by the Tutor.
Self-billing: TowerLingua issues invoices on behalf of Tutors for lessons delivered. Tutors expressly accept this arrangement.
Tutors must declare whether they qualify as Kleinunternehmer under §19 UStG (VAT exemption) or are VAT-registered.
Tutors remain solely responsible for reporting and paying all applicable taxes.

6. Intellectual Property

Tutors retain exclusive ownership of their teaching materials, lesson plans, and original content.
TowerLingua does not claim ownership over Tutor-created content.
Tutors grant TowerLingua and Students a limited license to use such materials solely for lesson delivery and participation.

7. Reviews & Ratings

Students may post reviews and ratings.
TowerLingua may publish these reviews publicly.
TowerLingua does not guarantee positive feedback and will only remove reviews if they breach Platform rules (e.g., hate speech).

8. Liability

Tutors are solely responsible for the content, quality, and conduct of their lessons.
TowerLingua provides only the Platform and payment processing.
TowerLingua is not liable for disputes, damages, or claims resulting from a Tutor’s services.
Tutors agree to indemnify and hold TowerLingua harmless from third-party claims arising out of their actions.

9. Data Protection

TowerLingua processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
Tutors must also comply with data protection rules when handling Student data.

10. Termination

Tutors may terminate their participation at any time by closing their account.
TowerLingua may suspend or terminate a Tutor’s account immediately in cases of breach, misconduct, or reputational risk.
Upon termination, TowerLingua shall transfer due earnings up to the termination date, unless withheld for fraud or breach.

11. Force Majeure (

Höhere Gewalt

)

Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control, including höhere Gewalt such as natural disasters, war, strikes, pandemics, or government restrictions.

12. Governing Law & Jurisdiction

This Agreement is governed by the laws of the Federal Republic of Germany.
The exclusive place of jurisdiction is Berlin, unless mandatory provisions of consumer protection law provide otherwise.

13. Dispute Resolution (VSBG)

TowerLingua is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board under the Verbraucherstreitbeilegungsgesetz (VSBG).

14. Severability (

Salvatorische Klausel

)

Should any provision of this Agreement be or become invalid, the validity of the remaining provisions shall remain unaffected.

In place of the invalid provision, a valid provision shall apply which most closely reflects the intended economic purpose.

15. Entire Agreement

This Agreement constitutes the entire agreement between TowerLingua and the Tutor and supersedes all prior agreements, oral or written.

16. Contact

For any 📧 contact@towerlingua.com