Teachers Agreement

Tutor Agreement (Freelance Teachers)

Last updated: 12/09/2025

This Tutor Agreement ("Agreement”) sets forth the terms under which independent freelance teachers ("Tutor”, "you”) provide services through the TowerLingua platform, operated by LYYK UG (haftungsbeschränkt), registered in the Handelsregister of Berlin under HRB 276551 B, with its registered office at Donaustraße 115, 12043 Berlin, Germany, legally represented by its Managing Director, KOUMENI Karmelle ("TowerLingua”, "we”, "our”, "the Platform”).

By registering as a Tutor and offering lessons via TowerLingua, you agree to be legally bound by this Agreement.

1. Independent Contractor Status

You acknowledge that you act exclusively as an independent contractor (freelancer) (selbständiger Unternehmer).
Nothing in this Agreement shall be construed as creating an employment relationship or Scheinselbstständigkeit under German law.
You are free to determine your teaching style, methods, and working hours.
You are solely responsible for your own tax obligations, social security contributions, and business registrations.

2. Services

Tutors provide online lessons in various subjects, including but not limited to languages, cooking, yoga, and cultural workshops.
Lesson formats include:

Individual Lessons (1:1)
Group Classes (up to 6 Students)
Workshops (unlimited participants)

Tutors ensure that their services comply with applicable laws and do not infringe intellectual property or third-party rights.

3. Responsibilities of Tutors

Tutors agree to:

Deliver lessons punctually and professionally.
Provide accurate and truthful profile information.
Use lawful and copyright-compliant teaching materials.
Treat Students respectfully and avoid harassment, discrimination, or misconduct.
Not engage in fraud, misrepresentation, or abusive practices.

4. Prohibited Conduct

Tutors are strictly prohibited from:

Soliciting or accepting payments directly from Students outside TowerLingua.
Diverting Students away from TowerLingua ("anti-circumvention clause”).
Using Student data for purposes other than lesson delivery.
Uploading illegal, offensive, or harmful content.

TowerLingua reserves the right to suspend or terminate Tutors in breach of these rules, with forfeiture of unpaid earnings.

5. Compensation, Pricing & Payments

Prices displayed on the Platform are final amounts payable by us (TTC, including VAT where applicable).
TowerLingua collects payments and transfers the Tutor’s share, after deducting applicable platform fees.
TowerLingua does not cover bank transfer fees, PayPal fees, or currency conversion charges. Such costs are borne by the Tutor.
Self-billing: TowerLingua issues invoices on behalf of Tutors for lessons delivered. Tutors expressly accept this arrangement.
Tutors must declare whether they qualify as Kleinunternehmer under §19 UStG (VAT exemption) or are VAT-registered.
Tutors remain solely responsible for reporting and paying all applicable taxes.

Tutor Cancellation and Refund Policy

1. Introduction

This policy applies to all tutors teaching on the LYYK platform.
It defines the procedures and consequences in case a tutor needs to cancel a scheduled lesson or group class.
Our goal is to maintain reliability, transparency, and fairness for both tutors and learners.

Tutors are encouraged to cancel as early as possible if they are unable to conduct a booked session for any reason.

2. General Rules

When a tutor cancels a class, the student(s) will be automatically refunded in full (100%).
The tutor’s availability and reliability are essential for maintaining student trust and the quality of service on the platform.

3. Cancellation Windows and Consequences

More than 24 hours before class

No consequences

The tutor may cancel the class freely if done more than 24 hours before the scheduled start time.
LYYK will find a replacement tutor when possible.
There will be no negative consequences for the tutor.

Less than 24 hours before class

Penalty

Since it becomes difficult to find a replacement, a 7-day penalty will apply.
During this penalty period, the tutor will be unable to book or open new classes in their schedule.
This does not affect existing scheduled lessons, only the ability to add new ones.

Less than 3 hours before class

Penalty and explanation required

If the tutor cancels less than 3 hours before the class, it will be automatically canceled for students.
A 7-day penalty will apply, and the tutor must provide an explanation to the LYYK Support Team.
Repeated last-minute cancellations may result in a temporary suspension or review of the tutor’s account.

4. Emergency and Force Majeure

Unexpected events can occur (illness, accidents, technical issues, family emergencies, etc.).
If a tutor needs to cancel due to an emergency, they must inform the Support Team immediately and provide a brief explanation.
Each case will be reviewed individually and handled with fairness and understanding.

5. Punctuality and Attendance

Tutors are expected to join their classes on time.
If a tutor is more than 15 minutes late without notifying the student or the Support Team, the class may be marked as missed, and students will receive a full refund.
Repeated lateness may impact tutor ratings and account standing.

6. Refunds for Students in Case of Tutor Cancellation

Any class canceled by the tutor, for any reason, will be fully refunded (100%) to the student’s wallet.
Students may then reschedule the class with the same tutor or another available teacher.
LYYK will support both parties to find a suitable and fair solution.

7. Policy Spirit

This policy is designed to ensure fairness, professionalism, and reliability on the LYYK platform.
We understand that unforeseen circumstances can happen — our aim is to manage them transparently while maintaining a smooth and trustworthy learning experience for all users.

Summary Table

Time Before Class	Tutor Consequence	Student Refund
More than 24 hours	No penalty	Full refund (100%)
Less than 24 hours	7-day penalty	Full refund (100%)
Less than 3 hours	7-day penalty + explanation required	Full refund (100%)

6. Intellectual Property

Tutors retain exclusive ownership of their teaching materials, lesson plans, and original content.
TowerLingua does not claim ownership over Tutor-created content.
Tutors grant TowerLingua and Students a limited license to use such materials solely for lesson delivery and participation.

7. Reviews & Ratings

Students may post reviews and ratings.
TowerLingua may publish these reviews publicly.
TowerLingua does not guarantee positive feedback and will only remove reviews if they breach Platform rules (e.g., hate speech).

8. Liability

Tutors are solely responsible for the content, quality, and conduct of their lessons.
TowerLingua provides only the Platform and payment processing.
TowerLingua is not liable for disputes, damages, or claims resulting from a Tutor’s services.
Tutors agree to indemnify and hold TowerLingua harmless from third-party claims arising out of their actions.

9. Data Protection

TowerLingua processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
Tutors must also comply with data protection rules when handling Student data.

10. Termination

Tutors may terminate their participation at any time by closing their account.
TowerLingua may suspend or terminate a Tutor’s account immediately in cases of breach, misconduct, or reputational risk.
Upon termination, TowerLingua shall transfer due earnings up to the termination date, unless withheld for fraud or breach.

11. Force Majeure (

Höhere Gewalt

)

Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control, including höhere Gewalt such as natural disasters, war, strikes, pandemics, or government restrictions.

12. Governing Law & Jurisdiction

This Agreement is governed by the laws of the Federal Republic of Germany.
The exclusive place of jurisdiction is Berlin, unless mandatory provisions of consumer protection law provide otherwise.

13. Dispute Resolution (VSBG)

TowerLingua is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board under the Verbraucherstreitbeilegungsgesetz (VSBG).

14. Severability (

Salvatorische Klausel

)

Should any provision of this Agreement be or become invalid, the validity of the remaining provisions shall remain unaffected.

In place of the invalid provision, a valid provision shall apply which most closely reflects the intended economic purpose.

15. Entire Agreement

This Agreement constitutes the entire agreement between TowerLingua and the Tutor and supersedes all prior agreements, oral or written.

16. Contact

For any questions regarding this Agreement, please contact:

📧 contact@towerlingua.com